Frequently Asked Questions
Everything you need to know about your Walli experience.
What materials are Walli Cases made of?
Our cases are crafted from high-quality, durable vegan leather and flexible TPU to provide maximum protection while maintaining a slim, stylish profile.
How does the finger strap work?
The integrated finger strap on the back of the case slides up to provide a secure grip for one-handed texting and photos, and it also doubles as a kickstand for hands-free viewing.
Do Walli Cases support wireless charging?
Due to the built-in wallet and strap design, we recommend removing the case for the most efficient wireless charging experience, though it is compatible with most standard charging cables.
How many cards can the wallet slot hold?
The elastic wallet pocket is designed to securely hold up to two cards, such as your ID and a primary credit card, without adding significant bulk.
What is your return policy?
We offer a 30-day return policy for all unused items in their original packaging. If you are not completely satisfied with your purchase, please contact our support team to initiate a return.
When will my order ship?
Orders are typically processed within 1-3 business days. Once shipped, you will receive a tracking number via email to monitor your delivery progress.